FAQs
Does LG offer free shipping?
LG includes shipping for free on the vast majority of products. A small fee is charged for small parts and accessories orders. If you enter your zip code on a product page or at the checkout you will get more specific information on available delivery dates and times. Also, for larger TVs over 55 inches and major appliances, you can also use the Room of Choice Delivery option to get the product placed in your preferred room.
Can I return items to LG?
Yes, but LG’s return policy varies depending on the product in question. If it’s a vacuum or a laptop then you can request a return within the first 30 calendar days after delivery. For all other products you must start the return process within 15 calendar days from delivery and an 8% restocking fee applies to all undamaged and non-defective products. In all cases, an RMA number will be generated once your return is approved and then you have 15 days to return the item to LG. Be sure to include all original packaging and extras that came in the box to ensure a full refund.
Does LG price match other retailers?
LG does not currently offer price matching. So, if you see a product available for less elsewhere then the manufacturer will not reduce its own prices to meet it. Prices and promotions may also be different to those available at other retailers – both in-store and online.
Do LG products come with a warranty?
The majority of products come with a one-year manufacturer warranty when bought directly from LG. This includes any parts and labor required if the product is faulty, but does not cover accidental or cosmetic damage. Different products may have warranties of up to five years for the whole item on specific parts, such as refrigerators and ovens. You can also choose to purchase a Premium Care Plan which extends the warranty period by up to three years for a fee.
LG hints and tips
- Wait for sales events: Like most retailers, LG often runs its best promotions during the big yearly sales events such as Presidents’ Day, Memorial Day, Labor Day, Black Friday and Cyber Monday. It’s wise to hold off on a large purchase such as a TV or major appliance until then and that’s when the biggest discounts are available.
- Check the promotions page: Even if there isn’t a major sale running, the main promotions page at LG is regularly updated with a selection of deals and offers on various products. These are usually the same as those available at other retailers, but you can sometimes find a lower price or an extra freebie if you buy direct.
- Register your products: If you’ve already purchased an LG product – either directly from the manufacturer or at another retailer – then definitely take the time to register it. Doing so will give you the best price for the Premium Care Service plan if you want an extended warranty. Plus, you’ll get access to exclusive deals and offers from LG.
- Sign up for the newsletter: Another way to keep informed about the best LG deals is to sign up for the email newsletter. Exclusive promotions and information on the latest sales will be sent directly to your inbox so you never miss a bargain, along with other regularly changing perks such as discount codes to use on specific products and purchases.
How to use LG promo codes
You can enter LG promo codes at the checkout stage. Here’s how to use them:
- Add your chosen products to the basket and then view your cart
- Enter your zip code to get updated delivery information
- On the next page, you’ll see an option to ‘Apply Promo Code’ in the order summary
- Click it, copy your promo code into the text box and hit apply
- You’ll see if the promotion was applied successfully in the order summary
What are some of the best LG products?
At Techradar, we’ve tried and tested dozens of products from LG - be that TVs, soundbars, laptops, earbuds and more. You can find the best of the best below along with the reasons why we rate them so highly. These are the ones to watch for any LG promo codes on in the future.
LG C2 OLED TV: LG makes some of the highest-rated TVs you can buy today. Right now, though, the top choice is the LG C2 OLED as it provides a fantastic viewing experience for movies, TV shows, sports and gaming. The high contrast, excellent brightness and rich blacks ensure superior picture quality in most viewing environments, while the support for 120Hz gaming in 4K resolution means you get the smoothest and most responsive gaming experience. Check out our full LG C2 OLED TV review for more information.
LG A2 OLED TV: Another OLED TV here, but this time it’s a more budget-friendly option that still maintains an impressive viewing experience for the price. The LG A2 OLED offers excellent overall picture quality for an entry-level display with the deep blacks and detailed shadows you’d expect from an OLED screen. It lacks the high levels of brightness and advanced gaming features from more premium sets, but for general viewing, it’s more than capable. Check out our full LG A2 OLED TV review for more information.
LG S95QR Soundbar: Simply LG’s best performing soundbar to date. If you’re after a minimalist home speaker setup that still delivers high-quality surround sound audio then the LG S95QR is up to the job. Dolby Atmos effects give you a powerful soundstage that excels with both movies and music, while the compact design means it’s easy to set up. Check out our full LG S95QR review for more information.
LG Tone Free T90Q: LG isn’t necessarily the first name that comes to mind when you think of earbuds, but the manufacturer has shown it can compete with the big names with the LG Tone Free T90Q. These true wireless earbuds offer impressive audio quality and Dolby Atmos head-tracking to give you the effect of being surrounded and immersed in your music. The lightweight and comfortable design also means they’re easy to wear for an extended period of time. Check out our full LG Tone Free T90Q review for more information.
LG Gram 16: When it comes to premium laptops, most of us would jump to the likes of the Apple MacBook or Dell XPS 13 before anything else. But the latest version of the LG Gram 16 shows it’s well worth consideration. As well as superb overall performance, it offers a much larger 16-inch display without compromising too heavily on portability. Definitely a strong alternative for creatives and those after a professional workstation. Check out our full LG Gram 16 review for more information.
